Sometimes I think I ask too many questions...

Sometimes I think I ask to many questions...

 

 

Recently  we closed on a lovely Scottsdale Home for a couple that moved here from New Jersey.  They had purchased a home in the Phoenix west valley, sight unseen without my assistance.  They quickly discovered it just was not where they wanted to be - at all.  After about 8 months of being in the home they contacted me to see if I could help them find their 'right' home in Scottsdale and sell the current west valley home.  They had been referred to me 3 years ago by a long time client/friend of mine and somehow they forgot that they could trust me to help them the 'right' place the first time around. And that's fine, stuff happens and my job is to figure it out the second time around!  Once again, I promised my long time client/friend that referred them to me, that I would do my best to take excellent care of her friends she had known for many years.

 

Buying Phoenix Dream Home

We started our search for the 'right' home before selling the current home.  After finding the 'right' home to buy, preparation began to get their home ready for market.  They needed to accomplish many tasks to make their home picture perfect before our photographer arrived to take pictures.  I was so impressed to view the home for the 2nd time around the day I met the photographer!  In only 4 short days they had prepared their home exactly as I suggested in order to realize the best possible return on investment.  WOW!  It showed absolutely perfect and the pictures turned out beautifully.  They clearly were motivated and excited to get the home sold and to start enjoying their new life in Scottsdale.

 

Within  2 weeks we had multiple offers on the home and they accepted the best offer.  During the process they had many questions. Buying or selling a home is a BIG DEAL and it can be so darn COMPLICATED to a non-professional. And it sometimes can be even more so if the family is from out of state! Every state has different rules, laws and customs as was the case with this couple. It took time to explain the differences. Half way through the selling process the lady emailed me and said "Sometimes I think I ask too many questions".  Well, guess what?  There is no such thing as asking too many questions!  That's why you hired me, to advise and guide you and - you can ask as many questions as needed!  That put her at ease, thankfully.

 

End of the story, their home closed smoothly and easily!  And they're now living, happily, in the 'right' home with the 'right' location they had  been dreaming of for many, many years. Sometimes 2nd time around is the charm and that's when the happy new beginnings - begin!

 

 

 

Sometimes I think I ask too many questions...

 

 

 

 

Phoenix Property Shoppe
  

 

 

Anna "Banana" Kruchten
Designated Broker & Owner
CRB, CRS, GRI, CNE, SFR, CDPE, WLS


Phoenix Homes For Sale

 

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Comments

Hi Anna -- and I say ask away....the more questions, the better.   

Congratulatons on two transactions!

Posted by Michael Jacobs, Los Angeles Pasadena 818.516.4393 over 4 years ago

Hi Anna - Your clients were very fortunate to have finally connected with you. You were able to not only make a potentially costly mistake turn out right, but you did it in a transparent and attentive way. Nice work!

Posted by Dick Greenberg, Northern Colorado Residential Real Estate (New Paradigm Partners LLC) over 4 years ago

Anna,

There is no such thing as asking too many questions!  It is not asking the questions that create the problems.  Congratulations on closing two transactions, we are delighted for you and wish you many more.  A

Posted by Ron and Alexandra Seigel, Luxury Real Estate Branding, Marketing & Strategy (Napa Consultants) over 4 years ago

I agree with Ron and Alexandra Seigel you can never ask too many questions. You are doing great and we congratulate you for it.

Posted by Noah Seidenberg, Chicagoland and Suburbs (800) 858-7917 (Coldwell Banker) over 4 years ago

What a lovely story, Anna!  I'm so glad they found you and that you were there to guide them, educate them, and answer their questions.  That's what a good Realtor does!  Great ending, congrats!

Posted by Melissa Brown, Realtor - South Charlotte NC Homes for Sale (Helen Adams Realty) over 4 years ago

Michael Jacobs ask away, how else will they understand what they need to know! Thanks for your email - appreciated!

 

Dick Greenberg at first I wasn't sure I could keep them on the black with the sale of the home, but that did happen.  They did everything I asked them to do as I knew what would sell that home - fantastic backyard pool with fountain and lovely dining area.  Great clients that are now finally where they wanted to be. 

Posted by Anna Banana Kruchten CRB, CRS 602-380-4886, Arizona's Top Banana! (Phoenix Property Shoppe) over 4 years ago

Ron and Alexandra Seigel exactly - not asking questions can cause confusion for sure. It's been a busy and successful 1st quarter   - thanks!

Noah Seidenberg I think we professinals agree - ask as many questions as needed or wanted.

 

Posted by Anna Banana Kruchten CRB, CRS 602-380-4886, Arizona's Top Banana! (Phoenix Property Shoppe) over 4 years ago

Melissa Brown lovely story about a lovely couple!  I am just so happy that it has a happy ending for them....or rather new beginning!

Posted by Anna Banana Kruchten CRB, CRS 602-380-4886, Arizona's Top Banana! (Phoenix Property Shoppe) over 4 years ago

Anna, I too ask a lot of questions. It's the only way I know to understand the situation. With information I can help make the whole process a lot easier for all. 

Posted by Frank Rubi, FrankRubiRealEstate.com (Frank Rubi Real Estate, LLC) over 4 years ago

There are never too many questions. Congratulations on your successes with this nice couple.

Posted by Lottie Kendall, Helping make your real estate dreams a reality (Compass) over 4 years ago

Good afternoon Anna. What a wonderful story. I wish my old clients had listened to you as well.

Posted by Sheila Anderson, The Real Estate Whisperer Who Listens 732-715-1133 (Referral Group Incorporated) over 4 years ago

What a lovely story and so glad to hear they were able to get it right the second time around.  Of course, this time around they had the right agent!

Posted by Susan Haughton, Susan & Mindy Team...Honesty. Integrity. Results. (Long and Foster REALTORS (703) 470-4545) over 4 years ago

Great job!!!  When I read the title, I was thinking it was going to be about you hearing an answer that you didn't want to hear because you dug too deep, haha.

Posted by Brian England, MBA, GRI, REALTOR® Real Estate in East Valley AZ (Arizona Focus Realty) over 4 years ago

Frank Rubi, MBA yes I agree. Asking questions upfront to buyers and sellers helps us figure out what they really want.

 

Lottie Kendall agreed! Thanks it was so nice to see this all come together smoothly for them.

 

Posted by Anna Banana Kruchten CRB, CRS 602-380-4886, Arizona's Top Banana! (Phoenix Property Shoppe) over 4 years ago

Sheila Anderson thank you!  I remember those folks, hope it turned out ok for them. That was in the middle of our 'dicey' market.

 

Susan Haughton glad you enjoyed it!  2nd time around is a charm. And they were both very glad they had me to represent their best interests.

 

Brian Thank You!

 

Posted by Anna Banana Kruchten CRB, CRS 602-380-4886, Arizona's Top Banana! (Phoenix Property Shoppe) over 4 years ago

Great job, Anna!  Every so often I work with a buyer who apologizes for asking questions that they apparently think everyone should know the answers to but I try to make it clear to them that they can ask however many questions they want and they shouldn't feel the need to apologize for asking them.  That seems to put them at ease.

Posted by S. Leanne Paynter ☼ Broward County, FL, Davie, Plantation, Cooper City & Weston Specialist (United Realty Group, Inc.) over 4 years ago

LOVE your story, Anna Banana Kruchten - Phoenix Real Estate Broker.  Just perfect!  Funny how things go so smoothly when working with the right professionals ... and listening to their advice!

Gene 

Posted by Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi, 708.921.6331 - 40+ yrs experience (NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656) over 4 years ago

The only BAD question is the one that ISN'T asked! I used to tell my students that in the classroom years ago.

Posted by Barbara-Jo Roberts Berberi, MA, PSA, TRC - Greater Clearwater Florida Residential Real Estate Professional, Palm Harbor, Dunedin, Clearwater, Safety Harbor (Charles Rutenberg Realty) over 4 years ago

Leanne buyers should ask as many questions as they need!

Posted by Anna Banana Kruchten CRB, CRS 602-380-4886, Arizona's Top Banana! (Phoenix Property Shoppe) over 4 years ago

Gene Mundt, Chicago-area Mortgage Lender - www.genemundt.com Clients that listen to our advice are far more likely to sell their homes faster and for a higher net to them. Experience pays off!  Of course I'm preaching to the choir with you!

Barbara-Jo Roberts Berberi, MA, TRC - Greater Clearwater Florida Residential Real Estate Professional  LOL oh I remember those days!  I still deal with a few students 'leary' of asking questions while teaching real estate.

Posted by Anna Banana Kruchten CRB, CRS 602-380-4886, Arizona's Top Banana! (Phoenix Property Shoppe) over 4 years ago

I tell all my clients that they can never ask too many or a foolish question.  They are the ones that pay the bills while all other s walk away

Posted by Ed Silva, Central CT Real Estate Broker Serving all equally (RE/MAX Professionals, CT 203-206-0754 ) over 4 years ago

As the old saying goes: "The only dumb question is the one you don't ask." Questions are good! 

Posted by Marte Cliff, Your real estate writer (Marte Cliff Copywriting) over 4 years ago

Ed Silva you make a good point. Those people that understand the value a professional brings to the table - get it.

Posted by Anna Banana Kruchten CRB, CRS 602-380-4886, Arizona's Top Banana! (Phoenix Property Shoppe) over 4 years ago

Marte Cliff exactly!  Keep those questions coming......

Posted by Anna Banana Kruchten CRB, CRS 602-380-4886, Arizona's Top Banana! (Phoenix Property Shoppe) over 4 years ago

Questions are great, they let you know that they are interested and care enough to want to learn more.

Posted by Bob Crane, Forestland Experts! 715-204-9671 (Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities) over 4 years ago

Don't feel too bad, I think that's how most of us get through college… You know?

Posted by Laura Cerrano, Certified Feng Shui Expert, Speaker & Researcher (Feng Shui Manhattan Long Island) over 4 years ago

Agree with Bob that it's definitely about interest popping and peaking. All the best wishes and blessings!

Posted by Laura Cerrano, Certified Feng Shui Expert, Speaker & Researcher (Feng Shui Manhattan Long Island) over 4 years ago

Congratuatlions!!! Job well done.  I bet they will be your clients for life now!!!

Posted by Sham Reddy CRS, CRS (H E R Realty, Dayton, OH) over 4 years ago

Hi Anna, I'm sure your friend's don't think you ask too many questions.

And having dealt with you I think all your questions are timely and necessary.

Bill Roberts

Posted by Bill Roberts, "Baby Boomer" Retirement Planner (Brooks and Dunphy Real Estate) over 4 years ago

Bob Crane indeed so!

Laura questions to clarify and help makes sense of the complications of a contract or closing process are always welcome.

 

 

Posted by Anna Banana Kruchten CRB, CRS 602-380-4886, Arizona's Top Banana! (Phoenix Property Shoppe) over 4 years ago

Sham Reddy we have clients that began with us the very first year (1987) I was in business!  Our business model has been about referrals for many many years. It's a pleasure to help them 2nd or 3rd time around as well as take excellent care of the people they send us.  For that, I'm very grateful.

Bill Roberts it was more about my client thinking she asked to many questions.  And I imagine my friends think I ask questions because I find so many things fascinating!

 

Posted by Anna Banana Kruchten CRB, CRS 602-380-4886, Arizona's Top Banana! (Phoenix Property Shoppe) over 4 years ago

Anna - I enjoy a transaction much better when my clients do ask questions. That way I know they are very interested in what is going on, and are involved. I would agree with you, that our job is to answer questions, advise, and guide our clients through the process.

Posted by Troy Erickson AZ Realtor (602) 295-6807, Your Chandler, Ahwatukee, and East Valley Realtor (Good Company Real Estate www.ChandlerRealEstate.weebly.com) over 4 years ago

Anna- I'm so with you on this. Not enough questions requires us to use the ESP the almost none of us have.

Posted by Chuck Willman UtahHomes.me, Utah Homes (Utah Homes) over 4 years ago

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